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Let’s make digital payments safer together

Updated: Jan 22

At Google Pay, we consider it our highest responsibility to safeguard your hard-earned money and protect you from payment frauds. We realise that you may have some questions on how you can use Google Pay safely and stay clear of scams. We are constantly at work to make your digital payments safer. We use the best of Google’s Artificial Intelligence and fraud prevention technology to identify suspicious transactions in real-time. We also actively work with the rest of the industry to build technologies that keep you safe. Today we wanted to share some helpful tips so that we can together make digital payments safe for everyone:

  • Keep your UPI PIN secret

  • Your UPI PIN is just like your ATM PIN. Never share it with anyone.

  • Only download trusted apps

  • Harmful apps can access personal information including your payment details you type on your screen.

  • Enter your UPI PIN only

  • Enter your UPI PIN only in your BHIM UPI app or while paying in trusted apps

  • Be cautious of sharing your UPI PIN on websites or forms sent to you via a link.

  • You don't need to enter your UPI PIN to receive money

  • Entering your UPI PIN means you are paying someone. Pay attention to which direction your money is moving.

  • Only use your payment app to reach customer care

  • Only use your payment app to reach customer care

Find genuine support details in the Help/Support section of your payment app. Avoid untrusted numbers which may be listed on the internet. Let’s work together to ensure secure digital payments for you and for everyone.

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